About Us

About Us


A little about our Products & how we work. It looks like a lot of reading but you might find the answer to your question here, if not please feel free to PM us any time;

▪️Our Ropes;

Our coloured Ropes have been carefully sourced & selected from an Australian company whom manufacture their Ropes here in Aus!!

They're made from 100% Polyester and are a double braid construction, designed for maximum abrasion resistance and long life. It was really hard to get a great photo to show the beauty & quality of these ropes & the photo's I have listed do not do them any justice. We are very proud to be able to create & offer these gorgeous Rope Products to you & your special fur babies.

* UV Resistant

* Colourfast

* Fully washable

* Low Abrasion

* Soft & Durable

* Kind to Animals

▪️Our Cords for Decorative Knots/Braiding;

Want to add some extra colour to your Halter? Choose from one of our many coloured cords we have and we will add some braiding to your noseband, please see Photo's for all in stock colours, also eg of nosebands in photos, please message us with your preferred noseband colour after checkout. Our cords are of a lightweight but are extremely strong, they're also quick drying and are rot & mildew resistant.

▪️Our Halter Sizes available are;

Mini Foal, Mini Pony, Pony, Arab/Cob, Horse, Warmblood, Clydie/Draft, but, as we make all our Halters from scratch and per order we also offer custom sizes to suit 'your' Horse/Ponies size, if you would like a custom made halter please message us to discuss further 🙂

▪️Rope Equipment;

Everything Rope can be custom made, so although I have specific sizes listed I am always happy to make anything to your chosen measurements, the sizes/prices are just a guideline. Due to time wasters in the past, Orders are only processed once payment is made/cleared unless other arrangements have been discussed. Under no circumstances will any order be posted out until Full payment is made/cleared.

 

▪️Saddlery Equipment;

Unfortunately we have decided to step away from Importing, we found that orders were taking far too long to arrive in our hands and for the most part people were not willing to wait so long (& I don’t blame them one bit). I also started to find I was running into issues with orders being incomplete, the occasional damaged item etc and being international it made it very difficult to resolve. The biggest issue I’ve faced however is the cost, the price of Shipping, taxes, price rises on stock etc at times there was maybe literally a few $ profit, not worth the time, blood, sweat & tears sadly. So unfortunately, the stock we have left is all that we have left.

▪️Timeframe of Orders;

Most Products are made to order and for the more detailed items such as the Bitless Halter/Bridles & Bridles, they can take up to 10 days to be made. Most orders I can have posted within 6 days but basic Rope Halters, Lead Ropes & Reins etc are generally completed and mailed out within 2-3 days. In saying this, there can sometimes be delays as well depending on the time of year due to large amounts of orders around Christmas time, holidays etc so please don’t hesitate to contact me prior to purchasing if you have any concern regarding the timeframe of an item being posted. All In-stock Saddlery equipment and/or Ready-Made Rope Gear is generally posted out within 24hrs - 48hrs.

💰Payment;

PayPal or Bank Deposit is Available on orders made via Facebook, Instagram, eBay, however if purchasing via the Website you have the Choice to pay via Bank Deposit, PayPal, Credit Card or Afterpay.

📮Postage;

Saddlery, Accessories & Ready Made items etc are posted out within 24hrs of payment clearing unless I have communicated otherwise. Rope Item's are posted within 6 days of payment being cleared. Please allow 2-6 business days for delivery if using Regular Post. We are not liable for any loss, theft or damage during transport, we're happy to add Postage Insurance to your parcel at an extra cost payable by purchaser. We absolutely welcome combined postage using 500gm, 1kg, 3kg & 5kg satchels in either Regular Post or Express Post, larger items to be quoted per quire. 


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